Terms of use
Our terms and conditions
comply with UK legislation and are designed to ensure
that our customers can shop
easily and with confidence with Top Class Uniforms
These terms and conditions only apply to web site
sales.
Pricing
All prices are in Pounds sterling and do not
include VAT until the checkout. Packaging is included and delivery
charges to any address in UK. Any exceptions will be
clearly marked on the website where relevant. Prices
may be subject to change without notice. In the event
of pricing mistakes you will be notified prior to your
order being processed.
Foreign Customers
Whilst this website is designed with UK customers
in mind, we welcome enquiries from customers in other
countries. Prices include UK Sales Tax (VAT), currently
at 17.5%, which may not be payable by foreign customers;
however, additional delivery charges will usually apply.
Please telephone and we will do our best to assist.
Payment
You may pay by any major credit card or debit card
if ordering by telephone, or by cheque, UK postal order
or money order if ordering by post. Please do not send
money (notes) in the post. If you choose to pay by
credit/debit card, we will only charge your card upon
despatch of goods. If you choose to pay by cheque,
your cheque will not be cashed before five working
days prior to despatch of goods.
Product Availability
Items shown on this website may not always be in stock.
If any of your chosen items is not in stock, you will
be advised of our best estimate of availability and
delivery date at the time you place your order. Please
note that an indication of such dates is an estimate
only, may be subject to change without notice, and
does not constitute a contractual obligation by Top
Class Uniforms to supply goods by a certain date. However,
if availability is unduly delayed, we will use our
best endeavor to keep you informed.
Product Images and descriptions
Please note that the colour of images shown on this
website may be affected by the technology used to access
it. Whilst we do our best to faithfully reproduce colours,
some variation may occur.
Accepting orders and security
When you place an order, either by telephone or in
writing, we will treat it as an offer to buy. If we
accept your order, we will send you a confirmation
e-mail with your order number, at which point we make
a legal contract with you. However, we will be entitled
to refuse to accept your order if we feel it necessary,
in which case we will e-mail you as soon as we can
to let you know.
When you receive your e-mail confirmation, you will
have an opportunity to check the details and correct
any errors.
In deciding whether to accept your order we may use
the information you have given to us, or we already
hold about you, or which we receive from any enquiry
we may make with various agencies, to confirm your
identity. This assists us to protect you and us from
fraudulent transactions. If we decline your offer on
security grounds we may contact you to seek an alternative
payment method or to advise you to visit one of our
stores.
Delivery
Except where specifically stated, prices are inclusive
of delivery to mainland UK only. We welcome enquiries
from elsewhere, however, and ask that in these cases
you contact us by Email, letter or telephone for onward
shipping costs to other locations.
Our deliveries in the UK mainland are contracted to
outside carriers who deliver Mondays to Fridays (excluding
public holidays) between the hours of 8-30am and 5-30pm.
A premium Saturday a.m. (9-00am to noon) delivery is
available, at an additional charge of £16 per delivery;
if you require this service, it must be specified at
the time of ordering. Evening and Sunday deliveries
are not available.
We will inform you by Email or telephone at least
48 hours prior to despatch of our expected delivery
date. We regret that we are unable to specify exact
delivery times within that date. All deliveries must
be signed for and you should keep your receipt.
Legal
Sales on this web site are governed by English law
and you agree to submit any dispute to the non-exclusive
jurisdiction of the English courts. All orders are
subject to these terms and conditions and no amendments
will be accepted by us. These terms and conditions
do not affect your legal rights.
These terms and conditions only cover the Top Class Uniforms web site. Any other web sites to which you
link from this site may be governed by their own terms
and conditions. We accept no responsibility or liability
for the content of web sites which are not under our
control.
We are required by law to tell you that sales can
be concluded in English only and that we do not file
copies of customer contracts.
We do not guarantee that this web site will be compatible
with all customers' computers.
Site errors:
E and OE excluded. |